About Us
Lamont Pridmore was established over 100 years ago and despite our age, we are a modern, national award winning practice, led by the same senior management team and partners for the last 20 years. We were the first firm of chartered accountants in Cumbria to achieve Investors in People, and at a recent re-assessment we were described as “a truly world class organisation”.
Lamont Pridmore is a member of the British Quality Foundation, and regularly benchmarks its performance against the Business Excellence Model. We have won the Cumbria Developing Excellence Award and are a National Training Award winner.
Please click to find out more about our:
Mission statement
Our practice inspires and develops both its people and its clients, helping them fulfil their aspirations. We aim to add considerable and measurable financial value to your business and life by:
- Providing great value for money
- Consistently exceeding your expectations
- Striving to achieve the highest professional standards
- Valuing our people and clients as our greatest assets
- Committing to lifelong learning and investment in people
Values
In addition, we bring a framework of values to everything we do:
- Integrity
- Honesty
- Reliability
- Accuracy
- Loyalty
- Respect
- Quality
- Excellence
- Value for Money
- Focus
- Enthusiasm and Passion
- Innovation and Creativity
Aims
- To create and develop visionary partners who are enthusiastic champions of change.
- To know and understand our clients.
- To unlock the potential of our people.
- To deliver products and services that exceed your expectations.
- To continuously introduce new and differentiated products and services.
Guarantees
- We will never charge more fees than the value we add; therefore our services will never cost more than the benefits we achieve. In the last year, we achieved 300 percent more added value compared with the fees we charged.
- We will use a unique process to help increase your profits and grow your business.
- We will respond to your phone calls within minutes, not days.
- We will always submit your financial accounts and tax returns before the statutory deadline.
Client feedback
We regularly ask our clients to evaluate our services and performance. Their feedback is essential in enabling us to achieve our vision, to anticipate and respond to your needs and to further develop our services.
In fact, 85 percent of our new clients are as a result of referrals from existing ones.
The results from our most recent client evaluations speak for themselves:
| Quality | % | Quality | % |
| Helpfulness and courtesy | 98 | Value for money | 92 |
| Continuity of staff | 98 | Personal attention | 92 |
| Friendliness | 98 | Understanding the client’s business | 92 |
| Technical competence | 96 | Proactivity of advice | 91 |
| Efficiency | 96 | Keeping the client informed of developments | 90 |
| Speed of response | 95 | Banks and advisors recommending us ahead of other firms in the area | 90 |
| Recommend us to others | 94 | Use of understandable language | 89 |
If you would like to find out more about how we can help you, please contact us.
Critical questions for your business
Are you paying too much tax?
Are you making enough profit from your business?
Would you like to be able to compare your business with others?
Are you looking for pro-active business support from your accountant?
Is your business where you want it to be?
Do you understand the numbers in your accounts?
Do you have a business plan?
Do you have a marketing plan?
Will your business meet your retirement needs?
Have you a succession, retirement or exit strategy?
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