Accountants that give a really personal service. Make you believe you are their only client. Friendly, never too busy to take a call, quick to respond and make things easy to understand. I prepare accounts for a business up to the point of handing over to Lamont Pridmore. I would be lost without them, especially Karl the accountant I deal with.
"I have had the pleasure of working with Lamont Pridmore for a number of years now, acting as a recruitment consultant on their behalf. During this time I have been successful in placing a number of staff at varying levels into the firm: a number of themes have been very apparent and consistent on all the occasions that I have worked with the firm:
- An open and highly communicative structure; where hierarchy is not used as a barrier to prevent contact
- An emphasis on recruiting individuals who primarily have an intelligent, friendly, pro-active and team-focused ethos as well as the appropriate accountancy skills and experience
- A flexible attitude towards job descriptions which takes into account the aspirations and needs of the employee
- A friendly and welcoming attitude which has led, without exception, to extremely positive feedback from all of my candidates following their interviews
I am proud to have been involved in helping to shape the team at Lamont Pridmore and look forward to further opportunities in helping to do so."
Word of mouth and reputation are important when it comes to finding an accountant you can trust.
That’s exactly what Angela Fearfield believes she has found in Lamont Pridmore. Indeed, she is so satisfied by the service provided that she has already recommended the firm to her mother and son-in-law.
“Lamont Pridmore has done well by me,” Mrs Fearfield explains, “so I knew they would do the same for other family members.”
Although Mrs Fearfield has known the team at Lamont Pridmore since 1992, the business relationship began following some very good advice from Graham Lamont.
Since then, the firm has taken care of the accounts for her tourism business and her income tax forms, along with providing dedicated financial advice, for example, on the shares she holds and issues surrounding her divorce.
“The advice from Lamont Pridmore gives me the knowledge I need. I go through all the relevant information with them, and this gives me the peace of mind that I am doing everything right.”
Word of mouth and reputation in business is invaluable. When Martin Hodgson, finance director at regional tourist board, Cumbria Tourism, was looking for an audit firm that offered a more personal and cost-effective service, he chose Lamont Pridmore because of its reputation and size.
“Lamont Pridmore is a local company,” Mr Hodgson explains. “They are well respected both locally and in the region. The firm is very well known for audits and also for its tax saving business advice.”
The accountants take care of the company audit, as well as audits for government grant schemes. Mr Hodgson has also used the Winning Company Programme for profit improvement and business development.
“Lamont Pridmore has a very professional approach to work,” says Mr Hodgson. “They have a full understanding of our needs and industry, which means they can do a lot of the work themselves without having to question the staff here – they just get on with it.
“The firm has a lot of local knowledge, which links in to the tourism industry.
“I would definitely recommend Lamont Pridmore, and have already done so to companies in the same industry which are looking for value for money and personal service.
“People are looking to move away from larger firms to local ones. Lamont Pridmore is a more local, independent organisation, and so can provide better value for money. I know who to speak to for my different requirements, and don’t go from pillar to post.
“I get good service - the staff are very polite and always get back to me quickly if I raise any issues. As there is a steady workforce, I tend to know the same people for a number of years.”
While the goals and objectives of charities will not have maximising profit at their core, under the current economic climate, such organisations need to operate as efficiently and cost-effectively as possible by making every penny count. So choosing the correct auditor is vital.
When Godfrey Owen, chief executive of Brathay - a young people’s charity which carries out fundraising and also provides a range of personal development, team leadership and organisational development services – wanted to change auditor, he chose Lamont Pridmore.
“They have a specific section for charity audits,” explains Mr Owen. “Lamont Pridmore provides local knowledge and presence, yet is still large enough to have the relevant expertise as we are a national charity.
“The firm provides a good service for our audit, and their customer service and responsiveness is very good. The care and thought provided is distinctive - Lamont Pridmore goes the extra mile to understand us.”
As well as taking care of the audit, the accountants provide ongoing advice on a range of financial and other issues – for anything that comes up, Lamont Pridmore acts as a first point of contact.
“They either identify a solution within our organisation, or if that is not possible, they find an answer or help us find one. We gain ongoing formal and informal support on a number of different levels – from the partners right through to other professionals.
“I have recommended Lamont Pridmore to another charity in Cumbria, as the firm delivers the right balance between the size of the organisation and the care taken with our audit.
“We were with a Big 4 firm previously, but we feel more important at Lamont Pridmore and they have all the expertise we need.”
When you are one of the owners of a busy caravan and camping park, you need a professional services provision that you can rely on. That’s exactly what David Jackson, a partner at Castlerigg Hall, believes he has found in Lamont Pridmore.
“We have used Lamont Pridmore for a long time, over 25 years, and trust them,” says Mr Jackson.
During that time, Lamont Pridmore has taken care of the accounts and provided business coaching. One aspect of this is ongoing leadership and management development, consisting of various meetings with Graham Lamont covering all aspects of the business, including staff matters, benchmarking, profit improvement and quality reviews.
“Business coaching has provided numerous benefits,” says Mr Jackson. “As well as the financial benefits, I also have a better understanding of the industry and my company. I am getting the best from the business and maximising its potential.
“Lamont Pridmore’s genuine enthusiasm to help positively develop the many different aspects of my business, including catering, retail, accommodation and visitor attractions, has been invaluable. In particular, Graham Lamont’s knowledge and enthusiasm has had a very positive impact through building my confidence to take positive action to improve my business.
“As Lamont Pridmore employs very helpful members of staff, who are knowledgeable and deal with my enquiries in a professional manner, I would be happy to recommend them. Unlike many businesses in today’s world, I find it refreshing to work with a firm that deals promptly and efficiently with my questions and problems.”
Mr David Jackson